Offer contract

4.1. When booking seats, purchasing travel documents or other services on the Website, the User/Payer agrees to the terms of this Agreement and other terms and conditions set forth on the Website.
4.2. When booking seats, purchasing travel documents or other services on the Website, the User/Payer agrees to the collection and processing of personal data by the Website Administration.
4.3. When booking seats, purchasing travel documents or other services on the Website, the User/Payer undertakes to provide accurate personal data about themselves and the Passenger by filling out the appropriate form. In the event that the User/Payer/Passenger provides false information to Kvytok Info the User/Payer/Passenger assumes all commercial risks that may arise (ticket refunds, payment for changes, placing a new order, fare changes, refunds, etc.).
4.4. In case of changes to the personal data specified in clause 4.3, the User/Payer undertakes to immediately notify Kvytok Info of such changes. If Kvytok Info is not notified of such changes, the User/Payer/Passenger assumes all commercial risks that may arise (ticket refunds, payment for changes, placing a new order, fare changes, refunds, etc.).
4.5. After booking a seat on the Website, the User/Payer will receive a confirmation of such booking by email. The confirmation shall contain the following information: booking number, date, time and place of departure, route, period during which the User/Payer has the right to purchase a travel document for the booked seat, and method of payment. Other information may also be included.
4.6. If the User/Payer has reserved a seat and has not paid for the travel document within the specified period, such reservation will be automatically canceled. No penalties are provided for canceling an unpaid reservation.
4.7. After purchasing a ticket on the Website, the User/Payer will receive a travel document in electronic form by email.
4.8. The travel document is confirmation of the provision of services to the User by Kvytok Info.
4.9. The Payer shall pay for the ticket in accordance with the tariffs and in the manner specified on the Website.
4.10. The Payer consents to the processing of their personal payment data.
4.11. The Site Administration reserves the right to refuse to provide services to the Payer or to additionally request a copy of the identity card and identification code (for residents) of the bank card holder if there are sufficient grounds to believe that the transaction on the bank card used to pay for the Services may be fraudulent.
4.12. The User may purchase an exchange form from Kvytok Info. To exchange the exchange form for a travel ticket, the User/Passenger must contact the ticket office of the Bus Station/Railway Station. The exchange of the exchange form is free of charge.
4.13. The User agrees that after registering on the Website, the Administration will send letters and messages, including advertising messages, to the User's email address. The User has the right to refuse such mailings.
4.14. By providing a phone number in the Site questionnaire, the User automatically agrees to receive advertising SMS messages from Kvytok Info. The User may opt out of receiving such messages by following the instructions provided in the SMS message.

5.1. The payer has the right to get a refund for an unused travel document.
5.2. The basis for canceling a travel document and refunding money is a corresponding application sent to Kvytok Info, which is available on the Website.
5.3. The application for a refund for an unused travel document must include the personal data of the person who paid for the travel document.
5.4. In order to prevent possible fraud when submitting an application, the Payer must provide a copy of their passport and identification code. If the person does not have an identification code due to religious beliefs, they must provide a copy of the passport page with the relevant mark.
5.5. The registration, acceptance, and processing of applications is carried out by the Site Administration from 9:30 a.m. to 7:00 p.m. on weekdays and from 10:00 a.m. to 5:00 p.m. on weekends.
5.6. The amount to be refunded is determined in each case individually by the Carrier, in accordance with the terms and conditions of service provided by the Carrier.
5.7. Funds for unused travel documents are refunded in the same manner and to the same details used to pay for the ticket.
5.8. Applications shall be considered within one month in accordance with the current legislation of Ukraine.
5.9. To return the exchange form or the ticket received under this form, the User/Payer/Passenger must contact the ticket office of the COMPANY's office/bus station/railway station.

6.1. Any information provided by the User/Payer/Passenger during seat reservation, purchase, return of travel documents, or ordering other Services on the Website, including but not limited to: last name, first name, Passenger during the booking of seats, purchase, return of travel documents or ordering of other Services on the Website, including, but not limited to: surname, first name, patronymic, identification code, telephone number, email address, bank details, etc.
6.2. The User/Payer/Passenger consents to the collection and processing of personal data by the Website Administration, Agents, and partners of Kvytok Info for the purpose of providing quality Services under this Agreement.
6.3. The Site Administration guarantees that the use of the personal data of the User/Payer/Passenger is carried out solely for the purpose of providing Services under this Agreement.

7.1. All materials posted on the Website belong to Kvytok Info or its partners. All materials are protected by copyright and intellectual property rights, including, but not limited to, the design of the Website, names, trademarks, logos, texts, database rights, and other elements of the Website.
7.2. The user does not have the right to partially or completely copy, distribute, or in any other form use or reproduce the content of the Website or the main program code without prior agreement with Kvytok Info.

8.1. The parties to this Agreement shall be liable in accordance with the current legislation of Ukraine.
8.2. The parties agree that all disputes and disagreements arising from this Agreement shall be resolved through negotiations.
8.3. If it is impossible to resolve the dispute and conflict through negotiations, the Parties shall refer to the court in accordance with the current legislation of Ukraine.
8.4. If the User/Payer/Passenger provides false information to Kvytok Info, the User/Payer/Passenger shall bear all commercial risks that may arise (return of tickets, payment for changes, placing a new order, changes in the fare, refunds, etc.). Passenger shall assume all commercial risks that may arise (ticket refunds, payment for changes, placing a new order, fare changes, refunds, etc.).
8.5. If the User/Payer/Passenger fails to notify Kvytok Info of changes to their personal data, the User/Payer/ Passenger assumes all commercial risks that may arise (ticket refunds, payment for changes, placing a new order, fare changes, refunds, etc.).
8.6. Kvytok Info is not responsible for violations of Passenger rights by the Carrier. In the event of such a violation, the Passenger must contact the Carrier directly.
8.7. In the event of a violation by the Passenger of the rules of transportation, rules for crossing the state border, norms of current Ukrainian legislation, and international legal acts, the Carrier has the right to refuse to provide transportation services to the Passenger without any compensation to the Passenger/Payer/User.

9.1. This Agreement shall come into force upon the User's acceptance of the Agreement and shall remain in force until the Parties have fulfilled all their obligations under this Agreement.
9.2. In cases not covered by this Agreement, the Parties shall be governed by the current legislation of Ukraine.